Here are some examples of frequently asked questions about dental tourism in Colombia:
Who will be responsible for my treatment? Our dentists William and Raúl are the only people who will be responsible for dental care as well as Luis for root canals.
What are his qualifications and experiences? Our dentists are highly qualified in their fields with more than 20 years of experience. See this link.
Are you insured? Yes
What is your success rate? We have never had a failure to date and always remain attentive and responsible so as not to sit in complacency.
Do you provide some sort of guarantee on your work? Yes, a lifetime warranty for dental implants and 5 years on crowns, bridges, veneers and abutments. See this link.
Do you have references or testimonials from former patients? Yes, they will be communicated on request and on approval in order to respect patient confidentiality.
Do you collect complaints? Yes, but we don’t have one yet. Complaints will be treated as opportunities to improve our relationships, procedures and patient outcomes.
How long have you been practicing? Since 1999.
How many procedures have you performed? Thousands in the urban area of Cartagena and in the rural area of San Sebastian de Buenavista in Colombia.
How much does your dental care cost? We invite you to consult this dental care and prices page.
What payment methods do you accept? A deposit by credit card using Paypal and subsequently by credit card or cash. Bank transfers are available with our correspondent in Canada.
Can the people on your staff speak my language? Claude, who is the brother-in-law of dentist William, is a Canadian who speaks Englsi, French and Spanish. He is available at all times and he travels to Colombia with each patient, whenever possible.
How many trips to your country will be required? A trip between 7 and 14 days and two trips of 2 weeks if you have implant surgery or All-on-4 in order to heal the area well.
And if I have a problem afterwards, who will pay for the extra work? We have a lifetime warranty for implants and 5 years on our other dental care, but this does not cover travel expenses. We have partner dentists in your area where you live. We strongly suggest that you have two to three days of vacation before your return to find out if everything is functional and to see our dentist for final adjustments. We also invite you to contact us for any problem so that together we can come up with a solution that benefits both.
Who can I contact for advice after treatment? You can contact Claude at any time and who is always in direct contact with dentists.
Where should I stay? We offer VIP treatment for those who want it and you can ask us for advice regarding accommodation and tours in Cartagena, since Claude has had a tour and transport business since 2007 with a friend named Oscar. We can also suggest hotels.
What is there to do in your city? Cartagena is one of the most important tourist cities in South America and we invite you to communicate with Claude on this subject.
What are the country’s health standards? Colombia is highly ranked in the world by the World Health Organization. It ranks 22 nd in the world, therefore comparable to Canada and Europe.
Are you regulated by a professional organization and have you registered with it? Yes, we invite you to read the page to assess the regulations in Colombia.