It doesn’t matter if your dental treatments are in your country, in Colombia or elsewhere, there are always risks and potential mistakes regarding any work to be done.
However, there are risks without importance, of medium importance and great importance!
So, what really important in dental care in Colombia is knowing what matters most to you, not the dentist, friends or family to make sure you understand and minimize the potential risks in the decision-making process!
What does it mean to know the importance of risks?
Before doing my dental bridges in Colombia, I was afraid that they would fall in a few months. So, what was most important to me was the duration regarding the quality of the bridges.
I understood that my risks were associated with the fear of something. The greater my fear, the more importance I attached to it. Therefore, to properly assess the risks, you need to know what is most important to you regarding your dental care in Colombia.
Here is a list to consider:
- Fear of losing your money, so get your money’s worth
- Fear of a scam, therefore to make sure that the dentist is certified by a law in force
- Fear of receiving poor quality care, therefore knowing that the dentist is knowledgeable and competent
- Fear of getting an infection, and therefore the certainty of having care in a healthy environment
- Fear of having difficulties in Colombia, therefore of knowing if the dentist fixes the problems immediately
- Fear of having to come back to Colombia for a job badly done, so to be sure of being satisfied in the long term
Let’s take a closer look at these risks regarding dental care in Colombia.
1. Are you going to get your money’s worth?
I don’t know if you’re going to get your money’s worth, because to find out, you have to measure your results after a few years. A return on investment cannot pay off immediately.
The facts: After more than nine years, I see that my bridges and crowns, priced at $ 700 US, are still in place and that I have never had a problem. However, that doesn’t mean that my experience is your truth.
The facts: Rates in Dental Care in Colombia are 50 to 75% cheaper than in UK, Canada and USA.
2. Is the dentist in Colombia accredited by a law in force?
You are never immune to a scam, and to avoid being treated by a bogus dentist, governments have created laws and rules to ensure the credibility of a practicing dentist.
The facts: In Colombia, there is a law concerning the training, vigilance and control of human talents in the health field. This law is the Ley 1164 of 2007.
The facts: To make sure the dentist is accredited, you can check out this social protection site in Colombia called ReThus. For example for our dentist, you insert the type of identification (cedula de ciudadania), the identification number (73168194), his first name (primer number = William) and his name (primer apellido = Arellano). Then you click on (vericar el registro) and you get your answer. Click on (ver) to have more details.
The facts: Never in Canada or USA have I checked the credibility of a dentist, because I have been conditioned to believe that professionals are impeccable and trustworthy people … Why not do my research in the same way as those do I do about a dentist outside my country? If they are so trustworthy, why do they lack transparency in their prices? Why excessive prices? Why lower dentists in other countries?
3. What is the level of knowledge and experience of the dentist in Colombia?
Colombia is full of dentists and universities that are more numerous than Canada, and I thought Colombia was a republic of bananas, but I was wrong.
The facts: In Colombia, programs to become a dentist are offered in many public and also private universities.
The facts: According to Ley 35 of 1989, article 42, the Ministry of Health in Colombia issues each dentist with a professional card attesting to their quality and sends the Colombian Dental Federation a complete list of registered professionals, with the corresponding number of their professional card.
The Facts: The number of years of experience a dentist has had is easily found by the year in which he received his certification. You can consult the social protection site in Colombia named ReThus or ask to see his professional card.
4. Are the sanitary rules sufficiently high and controlled?
The cleanliness or healthiness of a place of health as well as the sterilization of instruments or equipment are elements to take into account if we do not want to catch diseases or infections.
The facts: I visited hospitals and dental centers in Colombia during my 5 years of residence and from my point of view, the sanitation of the premises is optimal. However, I have read dentists and associations in Canada, UK and USA who indicated the opposite without having set foot in Colombia.
The facts: The World Health Organization (WHO) ranks Colombia 22nd in the world for health care.
5. What happens if an unexpected dental problem occurs in Colombia?
On your quote or dental diagnosis is at the bottom, the unexpected that could happen, because our dentist could not examine you in person before your arrival in Colombia or could not receive your panoramic or tomography X-ray. So if that unexpected happens, it’s not a problem. However, there may still be problems.
The facts: Our dentists have more than 20 years of experience, so they have had the same problems many times before, but not you. It’s new to you and it’s about being aware of the dentist’s point of view.
The facts: The risks of having problems are minimized if you have a few days off in Colombia after your treatments to make sure you leave happy. We are trying to influence you in this direction during your time in Colombia.
The facts: Our dentists understand that problems are opportunities to improve their service, so their attitude is not to look for excuses or justifications when there is a problem, but creative and immediate solutions for your well- to be and theirs.
The facts: There is a code of ethics for dentists in Colombia under the law, Ley 35 of 1989. This is a court that reports dentists’ faults and is available to the public under this background web page. Just enter the dentist’s professional card number (5354) and send the request. You will have an answer the next day by doing the same procedure and so know if there are professional misconduct.
6. What are the certainties of being satisfied when you arrive in your country?
One of the biggest risks is that of returning to your country and not being satisfied with the results over a long period. So it is of great importance that our dentists do an impeccable job, a job well done the first time and to stay in touch for several years.
Facts: If you have chosen dental implants, be aware that you must return to Colombia when your gum has healed. Our dentists will never have an implant, abutment and crown during the same visit for obvious reasons that it takes at least three months to heal.
Facts: We indicate on our dental estimate, the periodic follow-ups by Internet in order to know the situation of the customer once arrived in his country and to listen to their questions. In this way, we can better adapt and understand that the quality of our care is always evolving.
Facts: You have a guarantee of several years on implants and fixed prostheses placed in Colombia, however we understand that you will have to pay travel expenses if it were the case to replace them for any defect. We prefer to advise you that complications in our office are very rare, our failure rate in implantology is less than 1%, because we take all the necessary precautions for the success of dental treatment.
Facts: Since you have no legal recourse in your country for dental care done in another country, filing a complaint will only increase your costs and anxiety. If something important happens to you, contact us immediately and together we will find an advantageous and fair solution. We have dental partners in your country to meet our guarantees once in your country.
When you have identified and assessed the risks according to what is important to you, it remains only to know the obstacles that could prevent you from receiving dental care in Colombia.